yestoto Casino & Sportsbook Data Care
This page describes what data we collect when you use yestoto and how we keep that information protected. We collect your personal details to verify your identity, process your payments, and operate our gaming platform. Our commitment is to store your data securely and use it only for purposes related to your account and our service.
We understand that users across Jakarta, Surabaya, Bandung, Medan, Semarang, and other regions trust yestoto with sensitive information. We take that responsibility seriously. This policy explains our practices in plain language—what we collect, where it goes, how long we keep it, and your rights.
If you have questions about our data handling, contact our support team via live chat or email in English and Indonesian.
What Data We Collect on yestoto
When you register for yestoto, we collect your full legal name, date of birth, email address, and phone number. You provide this information directly to create your account. We use this data to identify you, contact you about your account, and comply with Indonesian regulatory requirements.
For identity verification, we ask for a copy of your government-issued photo ID (national identity card, driving licence, or passport) and proof of address (utility bill, bank statement, or lease agreement). These documents confirm your identity and verify your location. We store them securely and do not share them with third parties except where law requires.
When you use yestoto, we automatically log your activity. This includes which games you access, your betting history, and your account balance. We also record your IP address and device information (browser type, operating system). This data helps us prevent fraud, monitor account security, and improve our platform performance.
Payment information is handled separately. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), your payment processor collects and holds the transaction details. We do not store your full payment credentials on yestoto servers. We record only that a deposit was made, the amount, and the date.
- Registration data
- Name, date of birth, email, phone number — collected at signup and used for account identity.
- Verification documents
- Photo ID and proof of address — stored securely and used only for compliance verification.
- Activity logs
- Game access, betting history, IP address, device info — used for security and platform improvement.
- Payment records
- Deposit amount and date — held by payment processors; yestoto does not retain full payment credentials.
How We Use Your Data on yestoto
We use your data for several lawful purposes. First, we use it to operate your account. Your name, email, and phone allow us to manage your balance, process your withdrawals, and send you account notifications. Second, we use your verification documents to comply with regulations that require us to know our users' identities.
Third, we use your activity logs to detect fraud and protect account security. If we notice unusual betting patterns or login attempts from new locations, we may ask you to re-verify your identity. Fourth, we analyze anonymized activity data to understand how our games are used and to improve our platform. We do not use your data to profile you for marketing or to sell your information to third parties.
We also use your contact information to respond to support requests. When you email yestoto or use live chat, we record your message and our response. This helps us resolve issues and improve our service quality.
We do not sell your data to advertisers or marketing firms
Your personal information is used only to operate yestoto and comply with law. Third-party payment processors may access payment data as necessary to process transactions, but they are contractually bound to protect your information.
Where Your Data Is Stored on yestoto
Our servers may sit outside your jurisdiction. We store account data, verification documents, and activity logs on encrypted servers. These servers are maintained by cloud providers under data protection agreements. We ensure all data is encrypted in transit and at rest.
Payment data is handled by our payment processors (e.g., mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank acquirers). These companies maintain their own data security standards and are regulated by Indonesian financial authorities. We do not control how long they retain payment records, but we retain our own deposit records for accounting and compliance purposes.
How Long We Keep Your Data on yestoto
We keep your account data as long as your yestoto account is active. If you close your account, we retain your data for seven years to comply with financial record-keeping requirements. After seven years, we delete personal information unless we are required by law to keep it longer.
Verification documents (photo ID and proof of address) are stored for the lifetime of your account plus seven years. We keep activity logs and betting history for at least three years for compliance and dispute resolution purposes.
Cookies and Tracking on yestoto
When you visit yestoto, our website may set cookies on your device. These cookies track your login session, remember your language preference, and help us understand how you navigate our platform. We use session cookies (which expire when you close your browser) and persistent cookies (which may last several months).
We do not use cookies to track you across other websites. Our cookies are used only on yestoto.app. You can disable cookies in your browser settings, but some platform features may not work correctly if you do.
Your Rights Regarding Your Data on yestoto
You have the right to access your personal data. You can view your account details, verification status, and betting history by logging into yestoto. You can also request a copy of all data we hold about you by contacting our support team.
You have the right to correct inaccurate information. If your registered name, email, or phone number is incorrect, contact us and we will update it.
You have the right to request deletion of your account and associated personal data, subject to legal and regulatory obligations. If you choose to close your account, we will no longer process new bets or payments. However, we retain your data for the retention periods described above for financial compliance.
You have the right to request that we stop using your data for marketing or non-essential purposes. We do not use your data for marketing, so this right is largely moot on yestoto. However, you can opt out of promotional emails by clicking the unsubscribe link in any message we send.
Summary: Your Data on yestoto
We collect personal information necessary to operate yestoto and comply with Indonesian regulations. We store that data securely, use it only for account operation and compliance, and retain it according to legal requirements. We do not sell your data, do not use it for marketing, and do not share it with third parties except where law requires or payment processing demands.
You have rights to access, correct, and delete your data. You can request a copy of all information we hold about you at any time. Our support team is available in English and Indonesian via live chat or email to answer questions about how yestoto handles your information.
For the complete legal terms governing data use, storage, and your rights, review our terms and conditions and legal noticeThis privacy policy is effective as of the date listed on our website and may be updated if our practices change. We will notify you of material changes by email or by posting a notice on yestoto.